Frequently Asked Questions
Polti Cimex Eradicator
Bed bugs die of thermal shock when in contact with steam. When dealing with a bed bug infestation, it is important to use 356°F superheated steam that can instantly kill bed bugs in all stages of life.
Most steamers don’t reach 356°F at the tip of the nozzle, therefore the temperature that the steam reaches the bed bugs is much lower than 140°F which is the minimum temperature needed to kill bed bugs.
The Polti Cimex Eradicator has a patented technology that superheats the steam at the nozzle ensuring that the steam coming out is hot enough to eliminate bed bugs in all stages of life. You only need to pass the nozzle 2-3 inches from the bed bugs, no long contact between the steamer and the bed bug infestation is needed.
Furthermore, the Polti Cimex Eradicator produces superheated DRY steam, which has 2-3 times less water than the average steamer, therefore, you can use it on couches, mattresses, pillows, with no risk of water damage.
Chemical treatments usually require more than one application to get the job done and they leave a residue intended to kill bed bugs over time. The Eradicator, on the other hand, offers more ease of use and time savings as well. Steam can be used as a standalone tool, but if you would like to use pesticides, it should be used AFTER using the Cimex Eradicator, when the treated area is perfectly dry.
Yes, superheated dry steam can kill bed bug at all life stages immediately. Eggs, nymphs, and adult bugs are eliminated instantly with steam: no wait time and no toxic residue.
Yes, you can use Polti Cimex Eradicator on mattresses and couches, it will not damage the fabric.
The steam produced by the Polti Cimex Eradicator is superheated dry steam! Standard steamers release over two times the amount of water per minute compared to the Polti Cimex Eradicator. Wet steam from standard steamers can damage furniture and other household items (such as mattresses, cushions, and blankets).
You need only 15 minutes for the boiler to be ready and for the nozzle to start producing steam. After that, bed bugs are eliminated instantly with steam: no wait time and no toxic residue. Rooms can be used immediately after treatment.
Downtime is around 15 minutes. Please refer to the manual for details on the process and how to do it safely.
Up to 2 hours of continuous flow, 67 fl. Oz.
You can use tap water to fill the boiler. We recommend using PoltiKalstop to maintain the boiler running smoothly for longer.
2-3 inches. We recommend moving at a speed of about 4 inches/second.
Given the high temperature, it will kill other pests too. Some of our customers use it with pests such as roaches, spiders, ants, fleas, etc.
It is an alcohol-based solution that helps sanitize and remove odors.
Polti Vaporetto
Steam cleaning is great because it gets the job done completely chemical free. Steam cleaners neutralize bacteria, viruses and other pathogens with a powerful jet of hot steam, without any potentially harmful chemical residue. Steam is also great for cleaning some of your favorite everyday items. Whether it’s removing grease from car rims, melting down wax from your candle holders, or even cleaning your favorite watches and jewelry to look as good as new.
Naturally effective, simply steam. The complete solution for cleaning your home without detergents.
When people think of a steam cleaner, they probably don’t know about all the different beneficial ways to use this powerful tool for everyday cleaning. Steam cleaning is great because it gets the job done completely chemical free. Here are a few examples:
Kitchen: It’s powerful enough to blast dirt and grime away from hard-to-reach spots in kitchen fixtures of all shapes and sizes. The Polti Vaporetto concentrator tip allows for a jet of steam to easily clean every nook and cranny, eliminating tough dirt build-ups. Steam is also great for cleaning grouting, whether on the floor, in the walls, or on counter tops of your kitchen. With the Polti brush adapter tip, the bristles can reach cracks and crevices all throughout your kitchen. The brush attachment can even be used to clean wooden cutting boards!
You can also use it ON dirty stove tops with the spatula tool. Lastly, steam can be used to clean kitchen sink drains and pipes, eliminating odor from your garbage disposal and melting tough grease build ups.
Bathroom: You can use steam to clean fixtures and grout. Polti steam is so powerful that in minutes, it melts any residue that might be left on your shower truck, that previously had caused it to keep getting stuck. Another great way to use the power of steam is when cleaning the chrome in your shower or cleaning your shower’s sliding doors. The squeegee attachment is perfect for any glass surface or mirror because it helps it dry faster without any streaks. From the toilet seat to the sink bowl, the power of steam cleans bacteria, staph, and so much more. Steam can even clean all the bacteria that’s been building up on your toothbrush!
When first operating steam, there may be some drops of water mixed with the steam due to temperature imbalances. Direct the first steam jet onto a cloth or into a sink for a few seconds.
No, if you use it frequently, but if you know you are not going to use it for a long time, it's better to remove the water once it cooled down.
For storage:
1. Turn off the appliance and disconnect from the mains electricity.
2. Wait for the appliance to cool down completely before storing it.
3. It is possible to store the appliance by placing the brush (including the frame) and the hoses in the parking unit.
4. The smaller accessories can be stored inside the accessories compartment.
Disinfection and Sanitation
For years, we have focused on guaranteeing a hygenic cleanliness for your home and workplace with our products. That is why we are proud that Polti products have achieved an SDD (Steam Disinfection Device) certification. Thanks to this certification, all our products and solutions have been officially recognized as the industry standard when it comes to disinfection, protection and safety.
SDD means Steam Disinfection Devices. The many tests carried out on our SDDs have shown that with the power of steam alone, Polti products guarantee rapid and safe disinfection that is kind to the environment and people. Their compliance with the AFNOR NF T72-110 standard means that our products are suitable for use in the home and in medical settings against viruses, bacteria, fungi and much more.
Yes, the Polti Cimex Eradicator is a patented Steam Disinfection Device (SDD) that complies with the AFNOR NF T72-110 medical standard with proven virucidal, bactericidal, sporicidal, fungicidal and levuricidal effects and works on mold.
Customer Service
All Polti products have a standard 1-year warranty. Some products have an extended 2-year limited warranty.
For warranty replacements, the appliance must be accompanied by proof of purchase.
Please email us at uscustserv@polti.com